How to Clear Your Browser's Cache
If you are experiencing issues uploading images to SmartGalleries, first log out of your SmartGalleries account and then try clearing your browser cache files by following the steps below:
Google Chrome
- Click the three dots in the top right corner
- Go to Settings > Privacy and Security > Delete browsing data
- Select the time frame you'd like to delete the files from and then check the "Cached images and files" box. Once done, click "Delete data".
Safari
- Click Safari in the top menu
- Go to Settings > Advanced and enable "Show features for web developers"
- Click the Develop menu and select "Empty caches"
Firefox
- Click the three lines in the top right corner
- Go to Settings > Privacy & Security > Cookies and Site Data
- Click "Clear Data", select "Cached Web Content" and click Clear
Once done clearing the cache files, you can log back into your account using this link and then try uploading the images once again.