Pixellu SmartAlbums may stop working when a save/open dialog is about to appear for users who have the Dell Backup and Recovery tool installed on their computer.

Solution: Uninstall Dell Backup and Recovery

  1. Open Programs and Features by clicking Start > Control Panel > Programs > Programs and Features.
  2. Select Dell Backup and Recovery from the list, and then click Uninstall.

If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

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