Troubleshooting
- SmartAlbums crashes with Lavasoft Ad-Ware installed (Windows)
- Conflicting application: Dell Backup and Recovery (Windows only)
- How to clear image cache
- Recovering a lost project (Mac only)
- High-DPR screens on Windows
- Lightroom/Bridge labels issue
- Why don't my exported spreads match my design in SmartAlbums?
- Album not loading / missing files
- Recovering a lost project (Windows only)
- Why is my SmartAlbums trial expired?
- Why is SmartAlbums failing to activate?
- Common Login/Activation Issues & Fixes
- Why are some of my images/spreads not being exported?
- Error message: "Original images could not be located"
- How to Generate SmartAlbums Log Files
- Error Message: "Missing Color Profile"
- Saving Console Logs (Mac)
- Troubleshooting: SmartAlbums clean-up
- Error message: "Current album layout is different from album company specifications"
- Why can't I see my custom template?